Privacy Policy
Last updated: January 2026
1. Information We Collect
We collect information you provide directly to us, including:
- Name and contact information when you enquire or subscribe
- Company information relevant to your projects
- Communication history through our portal and email
- Payment information processed securely by our payment provider
2. How We Use Your Information
We use the information we collect to:
- Provide and improve our services
- Communicate with you about your projects
- Process payments and manage your subscription
- Send service-related updates and announcements
3. Data Sharing
We do not sell your personal information. We may share data with service providers who assist in operating our business (payment processors, hosting providers) under strict confidentiality agreements. We may also disclose information when required by law.
4. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes encrypted connections, secure authentication, and access controls.
5. Your Rights
Under GDPR and applicable data protection laws, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Request data portability
6. Cookies
We use essential cookies to operate our website and portal. We do not use tracking cookies or third-party advertising cookies. Analytics, if used, are privacy-focused and do not track individual users.
7. Data Retention
We retain your data for as long as necessary to provide our services and comply with legal obligations. Project data and communications are retained for the duration of your subscription plus a reasonable period for support and legal purposes.
8. Contact
For privacy-related questions or to exercise your rights, contact us at hello@boxcutstudio.com